FAQS
How do I make a booking?
Click our on-line booking system HERE to see which beds are available during your stay. For advance bookings (more than 1 month ahead) there may be other beds or rooms available so, if you can’t see what you want contact us directly. This situation is to avoid companies block booking in busy periods.
What beds do you have?
30+ beds in a choice of private rooms or shared dorms. See our Beds and Rooms page.
Is bed linen provided?
Yes. Clean linen is provided for each guest for the duration of their stay. A bottom sheet will be already fitted with duvet and pillow folded neatly. To keep our prices for this service down please strip linen at the end of your stay.
Do you have single gender or mixed gender shared rooms?
Our bunk rooms are mixed but we endeavour to avoid obvious “uncomfortable” arrangements. If you particularly want a single gender room contact us directly before you book and we will try to help. Private rooms are normally available.
Do I have to be a climber to stay with you?
No! Skye Basecamp is owned by Skye Guides so decor and facilities are what climbers want but everyone is welcome.
I would like to come with a group of friends, do you have a special price or booking system for groups?
Yes please contact us directly. It is also possible to hire the whole hostel for exclusive use for your group.
Do I have to be a certain age to stay at base camp? Can my kids stay too?
We look forward to welcoming guests of all ages. Children are welcome at Basecamp but they must be in a private room with their family. Children under 3 are free but must also be booked in.
How do I cancel a booking?
Contact us by email. Our terms and conditions state that you are unable to cancel within 72 hours. Before this a charge equal to 20% of the total booking cost will be made.
How do I change my booking?
Contact us directly by email/phone and we will try to help you. Our office hours vary but we aim to get back to you by the evening the same day.
What storage facilities do you have?
Rooms are all locked with keys or key-coded locks. We have a safe for passports and other valuables and a garage space for larger items. It is normally possible to leave bags with us through the daytime but they may be moved slightly to allow for cleaning.
Do you have a drying room and laundry facilities?
We have a specialised drying room available just in case it rains ;-). We do not have an onsite laundry but there is a laundrette just 2 minutes walk away beside the supermarket. We do have a sink for hand washing, outside lines to hang stuff or the drying room for faster drying.
Do you provide breakfast or other meals?
Currently we do not provide any meals for our guests. We have a great newly fitted self catering kitchen and the supermarket is only 2 minutes walk away.
Can I bring alcohol?
Yes and we enjoy the odd tipple ourselves! There will always be a friendly and sociable atmosphere at the hostel so you are sure to meet folk to share a drink and a chat with. We ask that all alcohol and food and drink be consumed in the downstairs areas and not taken into the bedrooms. Please be respectful of others who may be up early for outdoor activities or long journeys.
Can I bring pets?
Sorry but assistance dogs are the only pets that we allow in the hostel.
Can we camp at Skye Basecamp?
Unfortunately we do not have enough space to allow camping but can recommend local campsites or sites for wild camping/camper vans.
Do I need to take a towel?
Towel hire is available for £2.
I’m staying for longer than one night, will my room be cleaned?
Your room should be hoovered, bins emptied, and showers and toilets cleaned every day. Let us know if you would prefer us not to do this.
What time is check-in and check-out?
Checkout- 10am on morning of departure.
Check-in; 4pm onwards in peak season, 5pm onwards low season.
In summer the hostel is open all day but rooms will only be definitely available from 5pm (but sometimes earlier). If arriving before your room is ready, you are welcome to drop off bags and use our kitchen and take a shower or place items in the drying room.
Access to washrooms, bedrooms, kitchens and dining room may be restricted during daytime cleaning.
